Credit Card Processing


ShopServ Policies:

ShopServ is a wholly owned division of Masscot Internet, Inc. Charges for purchases on this site will appear on credit card services as Masscot. ShopServ is a wholly owned division of Masscot Internet, Inc. Charges for purchases on this site will appear on credit card services as Masscot Internet.

Domestic Shipping:

ShopServ endeavors to ship all domestic orders within 24 hours of receipt. Orders received by 12 Noon Eastern United States Time, normally ship the same day. Orders received after 12 Noon will ship upon the next pickup by the United States Postal Service. Orders placed on Saturday and Sunday normally ship on the following Monday. When possible ShopServ ships via USPS and you should receive an email confirming shipping with a tracking number once processed. Tracking will not show up online until the item is scanned into a postal facility. The above schedule does not apply to legal holidays and other days when the USPS is not picking up or delivering.

International Shipping:

Shopserv endeavors to ship all international orders within 24 hours of receipt. Orders received by 12 Noon Eastern United States Time, normally ship the same day. Orders received after 12 Noon will ship upon the next pickup by the United States Postal Service. Orders placed on Saturday and Sunday will normally ship on the following Monday. When possible Shopserv ships via USPS and you should receive an email confirming shipping with a tracking number once processed. Tracking will not show up online until the item is scanned into a postal facility. The above schedule does not apply to legal holidays and other days when the USPS is not picking up or delivering. Because of the high cost of international shipping we ship international orders by first class mail. First class mail usually cannot be tracked online and may take up to 4 weeks for delivery depending on the receiving country customs delays.

Refunds and Returns:

If for any reason you are not fully satisfied with your purchase, you may contact to report the problem. Depending on the particular problem or situation we will work out a solution with you. Items returned will be replaced or refunded at our discretion. For a full refund the item must be unopened and able to be sold as new. Opened items which were defective will be replaced. When items are returned the cost of return postage shall be the responsibility of the customer. Replacement items will be shipped to you at our expense.

Privacy Policy:

ShopServ takes your privacy very seriously. We take many steps to protect personal information we may hold as a result of your use of Our privacy policy explains our data protection commitments, and the terms under which we may use and store any personal data relating to you and your use of our web site.

The ShopServ website is operated by Masscot Internet, Inc., a Massachusetts Corporation, whose address is 20 Grove Street, West Yarmouth, MA 02673.

It may be necessary from time to time for information to be transferred from the point of collection to a server located in another location. Information will only be so transferred in circumstances where it is necessary to achieve the successful processing of orders such as obtaining authorization by your credit card company and the charging of you card for items ordered or otherwise needed for the conduct of business with you.

By using this website, you agree to the terms of this Privacy Policy. ShopServ may make changes to this Privacy Policy from time to time but will not change the way we use your information provided previously without your express consent.

As a general rule, no personal information (i.e. name, address, telephone number, e-mail address) is automatically collected from users of this website. However, there may be circumstances in which users voluntarily supply such information and in this event, any such information will be kept secure and confidential and will be used only for those purposes made known to users at the time the information is collected, or for the purposes specified in this Privacy Policy. We follow strict security procedures for the storage and disclosure or information you have given us in order to prevent unauthorized access. We do not store or have direct access to your credit card numbers as this information is passed directly to and stored by the credit card processor.

There may be circumstance where personal information is required to be collected such as for the access to or purchase products through this website and any streaming audio and video products through this Website.

If any provision of this privacy policy is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforced. ShopServ’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. This Privacy Policy is governed in all respects by the laws of the Commonwealth of Massachusetts and the United States of America. Legal proceedings related to the matters set out in the Privacy Policy shall be brought in and adjudicated solely in the Commonwealth of Massachusetts. may give you the opportunity to sign up to receive the email newsletter and sometimes you will need to sign up (or sign in where you have already signed up) before you can access certain areas of the website.

Where you have signed up to receive information from ShopServ the details you give us may also be used to notify you about future product releases and information about the relevant affiliates and depending on the preferences you have indicated.

Where you have provided information for the purposes of purchasing or accessing products from this website we use this information to process orders, provide access to and deliver products and services, process payments, communicate with you about your orders, products, services and promotional offers (depending on your preference settings), update our records and generally maintain your account with us.

The sign up form will request contact information including your name and email address. Certain information is mandatory so that we can send you the updates you have requested. Providing certain information is voluntary. Information which is mandatory is identified on the sign up form. If you do supply the voluntary information you are agreeing to us using this information as set out in this Privacy Policy.

We may use your information to prevent or detect fraud or abuses of this website and enable third parties to carry out technical, logistical or other functions on our behalf.

By signing up to the website you are signing up to receive the mailings we send about the relevant products including the newsletter through this website. We may also offer the opportunity to receive a variety of additional email updates. You can sign up for these through the sign up form. Otherwise you can sign up at any time afterwards by replying to the options on the bottom of the newsletter(s) you receive.

We may send you mailings from time to time relating to the administration of the website. These may include asking you to check that your details are up to date. What information and mailings you receive will always depend on the preferences you indicated on your sign up form or at any later date by replying to an email you receive from us.

By signing up or making purchases you are agreeing to the use of your personal information (as provided by you) as set out in this Privacy Policy. You agree that we may pass your information to other companies within or group of affiliated companies and that affiliated companies shall be entitled to use your information in the same way as you have consented to us using it (including contacting you about the products and services of other companies where you have consented to us contacting you about other products and services).

Other than sharing your information within ShopServ and Masscot Internet or with our affiliated companies it is our policy to not pass your information to any third parties save where it is required to complete any transaction, where we are required to do so by law or where you have positively indicated that you consent to us doing so (including in your data preference settings). We may however market third party products or services that are expressly connected with the products we offer. We may also include advertising for third party products or services on the website, or in mailings you receive from us.

We may from time to time engage certain other companies and individuals to perform certain functions on our behalf, such as payment processing, delivery of products (including digital products) and providing customer services. These companies will have access only to your personal information needed to perform their functions and may not use it for other purposes. Further, they are required to process your personal information in accordance with this Privacy Notice, in accordance with our instruction and as otherwise provided for in the Data Protection Act 1998.

Our Use Of Information

The information collected is used to provide users with the products or services they have requested, to provide information on the relevant Universal Artist(s), to customize the user’s online experience and to improve the content of the website and the products and services which are available through this website. Other uses of this information include the internal review of the webpages visited, tracking the progress and number of entries in promotions and contests, tracking the number of users of the site and where appropriate, product purchased through the site.

If at any time you wish to stop receiving marketing information just reply to the e-mail address at the bottom of each e-mail you receive. Alternatively you can e-mail us at and tell us what you would like us to do.

Transactional Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us as part of the sales transaction.

When we confirm your order we will show only the last four numbers of the credit or debit card used to pay for the purchase. We transmit the full card details as required by the appropriate credit/debit card company when processing the order and payment and will check the payment details provided are valid. You consent to such checks being made. In performing these security checks personal information provided by you may be disclosed to a registered Credit Reference Agency. They may keep a record of that information. These checks are performed only to confirm your identity and that the payment details provided are valid. We do perform or ask the Credit Reference Agency to perform a credit check.

If you use a shared computer to access this website and to purchase products you should always make sure you sign out of your account once you have finished and you must keep your account information private confidential.

A cookie is a small text file that can be stored on your computer’s hard drive. It may be stored and updated at various times as you access the website. Each time you visit the website, the server may deliver certain customized information to your computer based on the data stored in your cookie. This allows ShopServ to tailor the service to your preferences, including by way of example only recommending products to you.

You are not obliged to accept a cookie and you may modify your browser so that it will not accept cookies. If you wish to purchase any items on the Website you need to ensure that cookies are enabled. If, however, you do not want to accept cookies please use the help tools provided with your internet browser to find out how to achieve this.

We never use cookies to retrieve information from your computer which was not originally contained in the cookie. We use cookies and IP addresses for system administration and to monitor aggregate non-personalized information (such as anonymous statistics related to the take up or use of services, or to patterns of browsing). Certain non-personal information about users is recorded by the standard operation of Masscot Internet’s servers. Examples of this type of information include the type of browsers being used, its operating system and the domain names (not e-mail addresses, where possible) of users.


We may feature advertising in this website. This may feature or relate to products or services offered by other third party companies. The advertising may be static or may link to external website. Save as otherwise provided in this Privacy Policy and your preference ShopServ does not provide any personal information to these advertisers or third-party Web sites.

These advertisers, or internet advertising agencies working on their behalf and the website to which the advertising may link, may use technology to send (or “serve”) the advertisements that appear on our website directly to your browser. They will automatically receive your IP address when this happens. They may also use other technologies within the advertising or the website to which it links (such cookies, JavaScript, web beacons) to assess the effectiveness of the advertising and to ‘personalize’ the products and services shown in the relevant advertising or on the relevant website to which the advertising may link.

ShopServ does not have access to or any control over these technologies and their use. Please refer to the privacy policies of these advertisers for information about on these technologies and how any information you provide through the advertising may be used.

ShopServ may ‘personalize’ the advertising displayed on this website based on this information you provide to us. If you do not want us to personalize the advertising during your sessions on this website please email

If at any time you wish to amend your preferences including unsubscribing from any of the mailings or withdrawing your consent to you us contacting you for research or about other products or services just reply to the e-mail address at the bottom of each email you receive. Alternatively you can email us at and tell us what you would like us to do If you would like to update or amend the personal details you have provided to us please email us at

If we provide you with the opportunity to email a web page to another person, we will need to collect your email address and the email address of those to whom you send the page. We will use the email addresses collected this way for no other purpose expect to send the web page, and the addresses will be deleted once the page has been sent unless you have opted in to receive information and promotions from us as set out above using the same email address, in which case we will retain your email address for this purpose unless and until you notify us that you wish to stop receiving information.

We may incorporate links to websites not owned or controlled by ShopServ including through advertising featured on this website. ShopServ is not responsible for the content of any external websites and is not responsible for the data collection practices of any external website.

Whenever we obtain your personal information we take reasonable precautions to protect it from unauthorized access or disclosure, but we cannot guarantee the security of your personal information transmitted over the internet. We accept no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or missions beyond our reasonable control.